FlatsEasy privacy policy
Last updated: October 4, 2026
Who operates the app
FlatsEasy is provided by Ivan Skorikov through Mekong Apps. Contact support@mekongapps.com about privacy or support.
Native app data
The native app does not require an account. Saved flats stay on your device. When you save a search or follow a building, we store it on our Convex backend with a push notification token and a random install key, so we can tell you about new matches. It is not linked to your name or email. Requests to retrieve listings and images disclose normal network information such as your IP address to the hosting services. The app does not request access to your contacts, photos or device location.
Listings and external sources
FlatsEasy displays rental information from available listing sources. Listing content may contain an advertiser’s contact details and apartment location. Images may be delivered by Convex or the original hosting service. When you open a source or contact an advertiser, you leave FlatsEasy and that service’s privacy policy applies. Email support@mekongapps.com to report inaccurate content or request removal of personal information.
Maps
The iPhone app displays listing locations using the Mapbox Maps SDK, map tiles, terrain and bundled city geometry. Mapbox and its delivery infrastructure receive map/style/tile requests, IP addresses, SDK/device metadata and randomly generated billing identifiers to provide maps, account for usage and protect the service. Mapbox states that IP request logs are normally retained for 30 days, with exceptions for ongoing security or misuse investigations. Mapbox SDK telemetry is disabled; disabling telemetry does not stop the network and billing requests required to deliver maps. Listing coordinates are not your device location; the app does not request device-location access. Show on map displays the listing inside FlatsEasy.
Ads
The iPhone app shows ads from Google AdMob as cards between listings. We request non-personalized ads and do not ask for permission to track you. AdMob receives your IP address, device and advertising identifiers, and ad interactions to serve ads, measure them and prevent fraud. Google's privacy policy applies to that processing.
Purchases
Apple processes native purchases. RevenueCat receives transaction/receipt information, an app user identifier, and relevant device/store metadata to validate and restore Remove ads. We do not receive payment-card details. It is separate from Telegram Stars purchases.
Telegram edition
The Telegram Mini App is a separate experience. It may process your Telegram identifier and profile information, saved preferences, rental submissions, payment/support records, notification preferences, and advertising interactions when those services are enabled. Telegram handles Stars payments. Its in-app privacy and purchase notices describe that experience; a native purchase does not automatically activate Telegram benefits.
Retention and deletion
Use Settings → Erase saved data on this device to delete your shortlist and saved searches, or remove the app. This does not revoke or refund an Apple purchase. RevenueCat and Apple may retain transaction records for restoration, fraud prevention, accounting and legal requirements. For privacy access, correction or deletion requests, contact support@mekongapps.com. Depending on your location, additional data-protection rights may apply.
Providers and security
Convex serves listing data; Mapbox supplies maps, terrain and building tiles; Google AdMob serves ads; Expo delivers push notifications; Apple provides payments; RevenueCat provides purchase validation. External image/source providers receive requests when their content is viewed. Data may be processed outside your country. We do not sell your saved lists, and ads in the native app are not used to track you across other apps.
Children and updates
The app is not intended for children under 13. We may update this policy when features or data processing change; the revision date appears above.